FAQ
How do I change my DJ lesson? all lessons can be rescheduled to a new date or cancelled using the confirmation email you receive after you have booked your lesson from our Book Lesson page
I want to do a Home Lesson but dont have my own equipment? Yes we can provide DJ equipment and bring to your home to teach you. Select the “Add On - Equipment” option when booking your Home School lesson.
Can I book a lesson and do it with my friend? Yes you can book any lesson and learn together at the same time with your friend. We ask that you advise us by email if your lesson will have more than 1 person in it. We can only accept a maximum of 2 people per lesson.
Do you do group lessons? group lessons are offered but need to be discussed with a ZuReal representative and cannot be booked online. Please direct all group lesson queries to admin@zurealdj.com.au
I did not receive a confirmation email?Check your junk mailbox and mark any ZuReal DJ School emails as safe to receive.
Terms & Conditions
These User terms (“Terms”) apply to all Users wishing to use our website. We may modify and update these Terms at any time, without notice. You need to ensure you review the Terms from time to time. In using our website and services, you agree to be bound by these Terms as well as any and all general terms and conditions and cancellation policy and privacy policy posted on our website from time to time. If you do not accept these Terms, you are not permitted to use our website services.
DEFINITIONS
“Content” means any and all sound recordings, material, links, words, images including but not limited to any goods and services the User submits, advertises or links to or on the website.
“DJ” means anyone learning, offering, advertising or selling their DJ and related services through our website.
“Organiser/You” means anyone booking a DJ class and other related services through our website.
“Services” means a classified service whereby users can participate in DJ classes and other related services offered through our website. “the website” means www.zurealdj.com.au
“We”, “our” and “us” means Zureal Artist Management Pty Ltd (ACN 613 91 325) and includes directors, employees, contractors and affiliates.
“User/You” means the individual or business using our Services and by doing so, agree to these Terms.
DJ COURSE PAYMENT TERMS: We offer classes including Be A DJ, Lil Spinners, Advanced Mixing Skills, DJ experience and Private Custom Lessons. DJ courses are run in Gladesville Sydney. You are responsible for travel to and from the course venue. Payment must be made in full in advance; please see our class fees here http://54.206.62.99/#/course. Bookings are essential and must be made using our schedule class availability here htpp://**#$#
LIABILITY: You agree and acknowledge that we are not liable for any direct, indirect, consequential or incidental loss or damage which may result from your use of the Services or our website. Our liability is governed by the Australian Consumer Law (ACL), including any consumer guarantees provided by the ACL that cannot be excluded or modified. All other conditions and warranties which may be implied by custom, or statute are expressly excluded by these Terms. We are not responsible for any loss, damage or issues you may have with any other User and we cannot be held responsible for any direct or indirect loss you may suffer as a result of DJs performing at an event. In addition, we will in no way be liable to you for any direct, indirect, incidental, special, or consequential loss or damage of any nature or type (including but not limited to any physical, mental or emotional injury, or death, damage to property, loss of opportunity or revenue, insolvency, or any other issue) which may arise as a result of your engagement of a DJ, your use of or reliance on this website, or anything related directly or indirectly to your use of any information or services on or through this website. This limitation of liability clause includes any reliance by you on the information on the website, and in our courses, and access to or inability to use the website. You assume all risk in using the Services and we cannot be liable for your use of or reliance on any Services. While we endeavor to keep the website and courses up-to-date and correct, we make no representation or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to any of the Services for any particular purpose and provide it for your informational purposes. Any reliance you place on such information is therefore strictly at your own risk. In any case, our liability to you will not exceed the amount paid by you for your subscription or for your course fee. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No agency, partnership, joint venture, or employment is created as a result of these Terms, and you do not have any authority of any kind to bind us in any respect whatsoever.
INDEMNITY: You acknowledge, agree and undertake that you shall be the legally responsible party for any Content placed by you in respect of any legal proceedings of any competent jurisdiction worldwide. You agree and undertake to indemnify us and keep us at all times fully indemnified from and against any claims demands costs damages or awards whatsoever arising directly or indirectly as a result of any Content placed by you on our website or for any action or inaction by you using our Services. In addition, you agree to fully indemnify us for any and all claims as a result of you using our Services or for any third party claims which may result from your Content, or any business you conduct with any User. We are also not responsible for any claim by any third party which may be a result of your links, material or Content on your website, business or otherwise
DISPUTES: Whilst we hope that all customers will act honourably and with integrity, we cannot verify any DJ instructor nor can we confirm the quality or reputation of any DJ instructor. You need to check all DJ instructor references and reputation.
By using this website and accessing DJ classes offered through this website, you agree and acknowledge that you do so at your own risk. Any disputes, issues, dealings and complaints are to be dealt with directly by email to admin@zurealdj.com.au. You will manage all customer disputes in good faith and in accordance with all Australian Consumer and other law requirements. We are not liable for any action or inaction of an instructor. You agree to indemnify us for any claim arising in relation to this clause.
POSTS: posting any comments, experiences or recommendations to our website, you will at all times ensure you are doing so in good faith and all times abide by all terms on our website. Any recommendations, comments, information or posts (together “Posts”) you make to our website will abide by our Terms and will be made in the spirit, culture and ethos of the website. You agree you will only make correct, accurate Posts in good faith and will not use aggressive, defamatory, rude, or offensive language. We will not condone bad language nor will we permit false claims, defamation, harassment, fraud, collusion, or Posts that may offend any person, visitor, User, advertiser, or third party. We can at any time, in our sole discretion, remove any Post and deny you access to the website.
LINKS TO OTHER WEBSITES: We may from time to time provide on our website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between us and the owners of those websites. We take no responsibility for any of the content found on the linked websites. Our website may contain information or advertisements provided by third parties for which we accept no responsibility whatsoever for any information or advice provided to you directly by third parties.
INTELLECTUAL PROPERTY: All custom graphics, icons, logos and service names are registered trademarks, copyright, trade or service marks of ours. All other trademarks or service marks within this website are the property of their respective owners. Nothing in these Terms grants you any right to use any trademark, service mark, logo, and/or our name or any of our Users.
You are solely responsible for obtaining written permission before re-using any copyrighted material that is available on this website. Any unauthorized use of the materials appearing on this website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
YOUR PRIVACY: We are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. We at all times, respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.
You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. Our secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data we collect is secured against unauthorized use or access. Credit card information is not stored by us on our servers.
THIRD PARTIES: We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
DISCLOSE YOUR INFORMATION: We may be required, in certain circumstances, to disclose information in good faith and where we are required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.
MODIFICATION OF WEBSITE AND CONTENT: We reserve the right at any time and from time to time to remove, delete, alter or amend any content or the website. We shall not be liable to you or any third party for any modification when it is required.
WHOLE AGREEMENT: Terms and any written agreement regarding our Services represent the whole agreement between you and us concerning your use and access to our website and your use and our Services. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.
EXCLUSION OF UNENFORCEABLE TERMS: Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory, shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
GOVERNING LAW: These Terms are governed by the laws of New South Wales which are in force from time to time and both you and we agree to submit to the exclusive jurisdiction of the Courts of New South Wales for determining any dispute concerning these Terms.
Cancellations
It is the user responsibility to cancel, reschedule any booked lessons using the email confirmation links when booking. All no shows and cancellations made within 48 hours will not be refunded. Cancellations made within 72 hours will receive a 50% refund of the total amount paid. Cancellations made 4 days or more in advance will receive a 80% refund of the total amount paid.
Privacy
YOUR PRIVACY: At www.zurealdj.com.au, we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.
You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. www.zurealdj.com.au’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.
STORAGE AND SECURITY OF YOUR INFORMATION: We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.
We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.
Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.
We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.
Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.
COOKIES AND PIXELS
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.
DISCLOSURE OF INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of www.zurealdj.com.au, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.
THIRD PARTIES
We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of www.zurealdj.com.au, our customers or third parties or if required by law.
We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
SECURITY
We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.
LINKS: This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
CHANGE IN PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at admin@zurealdj.com.au and we will respond within 48 hours.